English and Soft Skills

English and Soft Skills is a textbook intended to help students acquire and practise the soft skills they will need in their working lives. It addresses the growing demand from organisations for capable and competent professionals. Thus, it aims at bridging the gap between the teaching-learning situation in the classroom and the professional expectations current in industry. The book provides students with a variety of challenging and interesting activities that focus on a set of ten interlinked soft skills-listening, teamwork, emotional intelligence, assertiveness, learning to learn, problem solving, attending interviews, adaptability, non-verbal communication and written communication. English and Soft Skills is suitable for study at the undergraduate level and can be adapted to suit any syllabus and examination system in the country.